Unified Communications as a Service (UCaaS) Market to witness exponential proliferation during 2024-
July 2, 2024 ⚊ 1 Min read ⚊ Views 35 ⚊ BUSINESSA cloud-delivered unified communications model known as “unified communications as a service” (UCaaS) supports various communication functions, including mobility, enterprise telephony, meetings (audio, video, and web conferencing), unified messaging, instant messaging, and presence (personal and team). The provider is responsible for owning, running, maintaining, and supplying the UCaaS infrastructure. Multitenancy—which includes tenant partitions living on shared UC infrastructure, like data centers, racks, compute, networks, common equipment, and blades—as well as self-service web portals for provisioning, maintenance, and performance/usage reporting are typical features.
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