Top Microsoft Dynamics 365 Customer Service Benefits
July 22, 2024 ⚊ 1 Min read ⚊ Views 41 ⚊ BLOGMicrosoft Dynamics 365 Customer Service is designed to empower businesses to deliver exceptional customer experiences. Microsoft Dynamics 365 Customer Service provides features & tools for organizations to manage the services they provide to customers. Customer issues are tracked through cases and all interactions related to a case are recorded. You can create queries, and route cases to the right channel. Service-level SLA can be created and tracked, service schedules can be created, and performance & productivity can be managed.
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