Evolution of Conversational AI | Gupshup

October 2, 2023 ⚊ 1 Min read ⚊ Views 154 ⚊ TECH

Conversational AI is the application of technology to communicate and converse with existing and prospective customers. Chatbots or virtual agents play a crucial role in conversational AI. Using emerging technologies such as machine learning and natural language processing, AI imitates human interaction, recognizes speech patterns and text inputs.

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Tags: conversational ai

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